Die Suche ergab 14 Treffer

von Karin
27.02.2008, 17:27
Forum: DVR-Products
Thema: Free update f. DVR-Studio Pro 2.0 when ordered after 1.12.07
Antworten: 0
Zugriffe: 4295

Free update f. DVR-Studio Pro 2.0 when ordered after 1.12.07

Everyone having ordered and purchased DVR-Studio Pro 1.x after December 1st 2007, may convert this licence to one of DVR-Studio Pro 2.0 after its release for free. This special offer ends with the version 2.0's launch of sale at the online shop. After the end of the beta and the release of DVR-Studi...
von Karin
18.06.2007, 16:26
Forum: DVR-Products
Thema: How to create new DVD styles on your own
Antworten: 0
Zugriffe: 3549

How to create new DVD styles on your own

The possibilities of the new styles are diversely. To create some styles of your own is not too complex. If you have a look at the content of the subdirectories of the directory "DVD-Styles" located in the programme directory, you will soon discover how it works. Brief instruction: - Copy and rename...
von Karin
18.06.2007, 16:24
Forum: DVR-Products
Thema: How to create new DVD templates on your own
Antworten: 0
Zugriffe: 7196

How to create new DVD templates on your own

DVD templates specify the position and height of a template's elements as well as the creative attributes like images, font size, colour etc. Some of these characteristics may be overwritten by DVD styles (cf. topic "How to create new DVD styles"). DVD templates consist of the XML file "Menu.xml" an...
von Karin
26.11.2006, 15:23
Forum: DVR-Products
Thema: How to order DVR-Compress correctly
Antworten: 0
Zugriffe: 4839

How to order DVR-Compress correctly

Our latest product DVR-Compress is online now and there seem to be some questions around related to the ordering procedure. That is why we have made a little video (flash animation) how to order an additional licence: http://www.haenlein-software.com/HS/VideoAnleitung/KD_BEST_KL.html [/b] It is only...
von Karin
28.05.2006, 11:35
Forum: Licencing system
Thema: Why I didn't receive yet my license number ?
Antworten: 1
Zugriffe: 4963

Good morning The immediate and all-automatic enabling of a licence does only work if the PayPal button indicated at the invoice is used to accomplish the payment - as mentioned on our homepage - , because we only then get an immediate payment confirmation from PayPal. If the payment is carried out o...
von Karin
03.12.2005, 19:02
Forum: FAQs
Thema: FAQ - General things related to our products
Antworten: 0
Zugriffe: 9448

FAQ - General things related to our products

These FAQ contain general questions and answers related to the our products. You can find more and specialised FAQs further down in this forum. <a href="#01" target="_self">Only a € icon is displayed at the preview window.</a> <a href="#02" target="_self">DVD authoring: The video resolution is inva...
von Karin
16.11.2005, 11:29
Forum: FAQs
Thema: FAQ - Licencing / Registration
Antworten: 0
Zugriffe: 7695

FAQ - Licencing / Registration

These FAQ contain general questions and answers related to the registration and licencing of our products. You can find more and specialised FAQs further down in this forum. <a href="#01" target="_self">The serial number has changed / the licence key is not valid anymore.</a> <a href="#02" target="...
von Karin
05.11.2005, 13:17
Forum: About the licencing system
Thema: How do I log in to my personal customer area?
Antworten: 0
Zugriffe: 5319

How do I log in to my personal customer area?

You could only login to your customer area on our former website by using the invoice number and the password. Now you have the choice between :arrow: Invoice number :arrow: Customer number :arrow: Email address together with your password remaining the same. If your in possession of an invoice numb...
von Karin
04.11.2005, 14:13
Forum: About the licencing system
Thema: Serial number has changed, software not activated anymore
Antworten: 0
Zugriffe: 5995

Serial number has changed, software not activated anymore

The serial number indicated by DVR-Studio and DVR-Studio Pro will change at a hardware or operating system change. The software will announce a demoversion again, because the licence key is linked directly with the serial number and therefore will not suit anymore. :idea: This Video (Flash-Movie) s...
von Karin
04.10.2005, 07:39
Forum: Shop and customer area
Thema: How does the new messaging system works?
Antworten: 0
Zugriffe: 5060

How does the new messaging system works?

When you are logged in at the customer area, there is a messaging system at your disposal with which you can contact us. The advantage towards an email is, that everyone of us has access from evreywhere to the requests because everything is summarized at a central data base. TIPP: You can use thes s...
von Karin
04.10.2005, 06:41
Forum: Shop and customer area
Thema: How long does it take till I can use an ordered product?
Antworten: 0
Zugriffe: 4600

How long does it take till I can use an ordered product?

The release of the licence key and consequently the product's usability does not take place before we have received your payment on our account. The bank transfer usually takes about 3 to 5 days. Please do not contact us before the lapse of this. Receipts of payment performed with PayPal will usuall...
von Karin
04.10.2005, 06:11
Forum: Shop and customer area
Thema: Your customer area
Antworten: 0
Zugriffe: 4381

Your customer area

At the old homepage you could only log in using an invoice number. Now you can choose between :arrow: Invoice number :arrow: Customer number :arrow: Email address Your password remained the same. Existing customers already disposing of an invoice number, please log in using the invoice number and th...
von Karin
04.10.2005, 05:30
Forum: Shop and customer area
Thema: Our Online Shop
Antworten: 0
Zugriffe: 4455

Our Online Shop

The shop has been restructured and the ordering process separated into several pages. There are explanations regarding the currently showed input fields on every page. :arrow: Page 1: Registration as a new customer: New customers will only have to fill in the application form once. They choose a pas...
von Karin
04.10.2005, 00:15
Forum: About the licencing system
Thema: How does the licencing system work?
Antworten: 0
Zugriffe: 4748

How does the licencing system work?

:arrow: The way it works: The licence key is always valid unlimitedly. In case the serial number should change because of PC's hardware modifications, the customer now only has to fill in the new serial number at his personal customer area and his new licence key will be generated and showed up imme...

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