How long does it take till I can use an ordered product?

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Karin
Beiträge: 18
Registriert: 19.09.2005, 10:43

How long does it take till I can use an ordered product?

Beitrag von Karin » 04.10.2005, 06:41

The release of the licence key and consequently the product's usability does not take place before we have received your payment on our account.

The bank transfer usually takes about 3 to 5 days. Please do not contact us before the lapse of this.

Receipts of payment performed with PayPal will usually be released even the same day.

You can check your order's status at the customer area under "Licences". There will be a licence key indicate in case the relaese has taken place. Wird hier ein Lizenzschlüssel ausgewiesen, ist die Freigabe erfolgt. Otherwise, the status will be "waiting for payment".

As soon as your payment has been booked, you will receive an email as well which contains a link leading to your receipt.
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