How to order and how to activate/register

Questions and answers regarding our shop, your personal customer area and the dealer's area.
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Kimi
Programmierer
Beiträge: 3326
Registriert: 13.08.2005, 18:07

How to order and how to activate/register

Beitragvon Kimi » 08.11.2005, 11:14

:arrow: How to order the software:

a) PC having internet connection:
In case the PC provides an internet connection, download the software from our homepage and install it (if you have not done already). Then start the software and select "Help | Order now" at the menu. A window is shown, where you can enter your address and email etc. and select the way of payment. The software then sends the order data to our server and from then on checks for the licence key by itself (will not be generated before the receipt of payment) every time the software is started. It will be downloaded autonomously and from then on, there is no further internet access necessary for the licencing.

b) PC without internet connection:
If the software is used on a PC without any internet access, you can place your order here on our homepage. Please first install the software on the PC you want to use it and note the serial number it shows at startup. Then place your order in our online shop: first enter your address and email etc. Then choose the product you like to purchase and enter the noted serial number. Make sure it is the same product you order as you have installed! The licence key won't fit if you order a different product.
Now your personal clustomer area is created automatically. You can log into your customer area on our homepage by entering your customer number and password.
After we have received your payment, you will get an email notification. Sometimes SPAM filters might block that email, so please check your personal customer area which is created automatically from time to time.

:arrow: How to activate or register the software:

a) PC having internet connection:
In case you have ordered the product within the software directly, it will check the availability of the licence key (will not be generated before the receipt of payment) every time at its starting.
In case the PC provides an internet connection, entering the customer number into the product under "Help | Register... " and clicking on the button [Download licence key] will do. The software will fetch the licence key once by itself.

b) PC without internet connection:
If the software is used on a PC without any internet access, the licence key can be noted manually at the customer area and entered together with the customer number in the register window, which is located in the menu under "Help | Register...". Confirm by clicking on the button [Register].

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