Haenlein-Software Forum

Hello,

I’m trying to convert a .HAV file from Dilog 550 DVB-T PVR to some other format more commonly understood by PC software. When I use “Demux to MPEG” in DVR-Studio I get following files:

320 256 ran-001.mp2
557 312 ran-001.ac3
12 747 864 ran-001.hav
0 ran-001.m2v
0 ran-001.mp2

The big file is the original file from PVR. Where is the video stream? What are the 2 files with 0 size? How can I convert a .HAV file to one file containing both video and audio that can be played by the usual PC player software (MS player, Quicktime, Media Center etc)?

Thanks/Mikael

@Mikael

the file with extension "m2v" should be the video-file. It looks like DVR-Studio failed to identify the video-content in that file. Can you please try with a file from a totally different broadcaster? If that works we could try to identify the problem with the other file you used.

Kimi hat geschrieben:@Mikael

the file with extension "m2v" should be the video-file. It looks like DVR-Studio failed to identify the video-content in that file. Can you please try with a file from a totally different broadcaster? If that works we could try to identify the problem with the other file you used.

Many thanks Kimi. I did some more tests and the first problem appears to be Dilog PVR and/or its supporting PC software. By using Dilog provided software I upload a file to my PC and then I download that file back to Dilog. Then I play the original, still stored on Dilog and then I play the copy that has been uploaded and downloaded. Original is ok. Copy is destroyed – a lot of distortions both in audio and video, mosaic patterns, interruptions and jumps. No video editing software can be expected to work with such crap. I will talk to Dilog, then perhaps I will have to come back here and request another evaluation period, depending how long time Dilog needs to fix the bug.

I work with software development so I understand that there are bugs in software. But this kind of bug simply indicates that they didn’t do even very basic tests before selling/upgrading the product. Not acceptable.