Haenlein-Software Forum

I have been using Studio-Pro for some months without difficulty until a few days ago. Now, when I use DVD wizard, the program stops after 10 to 15 minutes and I recieve the message:

"Runtime error

Program:C\Program Files\DVR Studio-Pro\DVR Studio-Pro.exe

This application has requested the Runtime to terminate it in an unusual way.

Please contact the application support team for more information"

This error has occurred each time I have tried to creat a DVD using DVD Wizard. Can You advise me what is the problem and how I might correct it? The files I am working on are .rec files downloaded from a Topfield TF5800 PVR

Referring to my earlier post on 12 October, I have now uninstalled DVR Studio-pro and re-installed it. Sadly, this has made no difference and I still receive the same message and the program terminates.

Since my first posting I have also installed some registry scanning software and removed all the Registry errors it found but this did not help.

currently I cannot use DVR Studio-pro. Does anyone have any ideas what the problem is?

There must be some change in your system since DVR-Studio was working the last time. Do you have any idea what it can be?

My son has installed a game and I have installed some accounting software. I am not certain if both of these changes took place before the problem arose. It has been 2 or 3 weeks since I last used DVR Studio-Pro before this problem started. Do you think uninstalling these programs may help?

Hello JohnJeff,

it can't be wrong...

Please use our uninstall.exe, download an new setup and install it again.

Thank you for your reply. I have uninstalled DVR Studio-Pro and reinstalled it and it now works properly. I think that I possibly did not uninstall it and reinstall it correctly the first time. Thank you for your help.

JohnJeff